WP version 4.9.2 : Blank site

#130 WP version 4.9.2 : Blank site

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  • #130

    technofunk
    Participant

    Just updated to WP version 4.9.2 and the entire site has gone blank.

    Help please.

    Portfolio

    • This topic was modified 2 weeks, 1 day ago by  technofunk.
    • This topic was modified 2 weeks, 1 day ago by  technofunk.
    #133

    IKON Support
    Keymaster

    The demo website is using WordPress 4.9.2 (which you can verify in the source code) and it works.

    Your website doesn’t have any JavaScript errors in the console (F12) and its HTML structure exists in the source code.

    Update: It looks like one of your JavaScript files fails to set opacity: 1; for the body tag. You can apply a quick fix for that in style.css. You also would have to set .project-img { opacity: 1; } in style.css.

    Please try disabling cache/minification of at least JS files as this may be breaking things.

    • This reply was modified 2 weeks, 1 day ago by  IKON Support.
    • This reply was modified 2 weeks, 1 day ago by  IKON Support.
    • This reply was modified 2 weeks, 1 day ago by  IKON Support.
    • This reply was modified 2 weeks, 1 day ago by  IKON Support.
    • This reply was modified 2 weeks, 1 day ago by  IKON Support.
    #140

    technofunk
    Participant

    yes this is because I updated the theme to the latest, but now I’ve lost the custom header we had modified.. Is there a way to get those customization’s back? I have a backup of the old version.

    #141

    IKON Support
    Keymaster

    If you do modifications in a child theme then your changes will not be erased when you update the parent theme.

    They may only be erased if the parent theme modified its header.php very significantly and made your changes incompatible but that’s rare.

    #147

    technofunk
    Participant

    Hi there. Still having issues with the site. The matter was somewhat fixed but now it’s started up again. I’ve paid for extended support. Really could use some help. I’m not a web designer so it’s difficult to know what I’m doing in code.

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